It’s possible that interference or incorrect positioning of your phone could affect the accuracy of the sleep tracking. Some possible causes include:
- Phone setup and positioning. Check out our set-up video for more details.
- Interference with other sounds – sound machines, fans, stereo, TV, or other loud electronics.
- Phone cases that block speakers or microphone.
- Issues with your smartphone’s speakers or microphone that cause them to operate abnormally.
- Another SleepScore app recording a sleep session in the same room.
- Electronic interference from other electronic devices.
- If your smartphone becomes unplugged after starting a sleep session, the sleep tracking will automatically pause, causing you to get an incomplete reading of that night’s sleep.
- If you use your phone frequently during a sleep session, this automatically forces sleep tracking to automatically pause, resulting in a potentially inaccurate reading of your time asleep.
If sounds or other electronic devices are far enough away and on low volume, they should not affect your sleep tracking.
We always perform an interference check at the start of each sleep session to check your bedroom environment. However, for best results, we recommend you turn off any electronic devices that emit sounds. When you complete a sleep session in the morning, SleepScore will tell you if it picked up something from the nightly interference check.